Returns and Exchange Policy

If you purchased the wrong item by mistake or accident and wish to return your order to Speedup Autoparts, then please read the below return conditions.

  • All returns or exchanges must be reported within 7 business days after items being received,
  • The return product must be in original condition, so please inspect the product is correct for your application before ANY installation.
  • The returned parcel should also contain all the supplied accessories, lids, and gaskets (if they were included). .
  • Make sure the turbocharger outer housing is clean. We will have our technician check the returned item and if the returned product is not clean a $30 labour fee will be charged for cleaning the item. If the internal CHRA has been polluted or marked with oil, then a refund or exchange cannot be made.
  • Refunds will be issued via PAYPAL or BANK TRANSFER, depending on your payment method (any original or return postage costs will not be refunded).
  • A 15% restocking fee will be charged for all normal returns.
  • For exchanges, there may be a difference in price between the two products.
  • Refunds or exchanges can only be made once we physically receive the returned item and not before.
  • It is buyer's responsibility to pay for any return postage.

If you received the wrong item:

  • If we sent you the wrong item by mistake (i.e. the product is different from our website/eBay AD photos and descriptions), please return the product back to us and we will either issue A) a full refund including both sending & return postage, or B) send you the correct product (once the returned item is received).

Our returns address is:

Speedup Autoparts

Attn: Returns

Unit 2/30 Network Dr

Carrum Downs, VIC 3201

Note: Before sending back any return or exchange its best to Contact Us first before you send the package. Please attach detailed photos to help us clary what the issue is.

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